Your Satisfaction, Our Priority

Return Window

Returns are accepted within 7 days of delivery for damaged, defective, or incorrect items only.

Eligible Returns

• Damaged or broken packaging on arrival
• Wrong product delivered
• Quality issues (visible contamination, spoilage)

Not Eligible for Return

• Opened or partially used products (unless quality issue)
• Returns requested after 7 days
• Change of mind or preference

How to Request a Return

1. Email us at info@enorafarms.com with your order number and photos of the issue.
2. Our team will review and respond within 24-48 hours.
3. If approved, ship the product back in its original packaging.

Refund Process

Refunds are processed within 5-7 business days after we receive and inspect the returned item. The refund will be credited to your original payment method.